International Journal of Contemporary Hospitality Management: Volume 17 Issue 3

Over qualified and under experienced: Turning graduates into hospitality managers

Mike Raybould, Hugh Wilkins

This paper sets out to report on research that investigated hospitality managers' expectations of graduate skills and compared those expectations with student perceptions of what…

Are travellers satisfied with Malaysian hotels?

Wai‐Ching Poon, Kevin Lock‐Teng Low

This paper aims to examine the factors that measure different satisfaction levels between the Asian and Western travellers during their stay in hotels in Malaysia. The paper also…

Predicting and saving the consumption of electricity in sub‐tropical hotels

Wilco W. Chan

The over‐estimation of the energy requirements in new hotels would not only increase energy consumption but also result in other additional costs. To address this issue, this…

Career challenges for female managers in Egyptian hotels

Hanan Kattara

This paper aims at providing a profile of female managers in Egypt, determining their positions in hotel departments, and investigating the challenges preventing them from…

Can Pubwatch address the problems of binge drinking?: A case study from the North West of England

John Pratten, Bob Greig

To study the problems of alcohol‐related crime in the UK, and to describe the operation of a Pubwatch scheme which attempts to unite the police and the licensees in bringing…

Family values

Hadyn Ingram

Aims to suggest how characteristics of the idealized nuclear family may provide some lessons for the improved practice of hospitality management.

Towards a new interpretation of “hospitality”

Daniel O'Connor

Aims to discover a truer meaning of genuine hospitality, addressing the issue of whether or not a better understanding can help to steer the hospitality industry in the right…

Sustainable tourism development: a case study of North Cyprus

Mehmet Altinay, Kashif Hussain

The aim of this study is to find out the perceptions of tourism experts on environmental impacts of accommodation investments in Bafra, Karpaz region.