Table of contents
What experts say about managing hospitality service delivery systems
John Bowen, Robert C. FordAn extensive review of literature was conducted to see if there was evidence indicating there are differences in the management of hospitality organizations and manufacturing…
The Portuguese tourism sector: key challenges for human resources management
Jorge CostaDiscusses economic and employment patterns in Portugal as they relate to tourism and the economic downturn following linked with the SARS outbreak and international terrorism…
Developing graduate managers for hospitality and tourism
David Littlejohn, Sandra WatsonDevelopment of managers is key to the future health of hospitality and tourism: sectors increasingly affected by trends in globalisation and pressures on competitiveness…
Current human resource challenges in the Caribbean hospitality industry
May Hinds, Yvette Browne, Ben Henry, Chandana Jayawardena, Wismore ButcherProvides an overview on the current human resource challenges facing the Caribbean hospitality industry, drawing on a presentation made at the second annual Caribbean roundtable…
Future human resource challenges in the Caribbean hospitality industry
Ben Henry, Wismore Butcher, Yvette Browne, May Hinds, Chandana JayawardenaAims to capture the highlights and outcomes of the second annual Caribbean roundtable discussion of human resource challenges in the Caribbean hospitality industry, during which…
Human resources issues facing the hotel and travel industry in China
Hanqin Qiu Zhang, Ellen WuThere are many human resource challenges facing China's hotel and tourism industry. The key issues are: the lack of qualified staff at both operational and managerial levels, high…
Industry internships: feedback from participating faculty and industry executives
Kimberly J. Harris, Jinlin ZhaoThis study investigates the experiences of both faculty and hosting property executives with internship programs offered through the Council for Hotel, Restaurant, and…
ISSN:
0959-6119e-ISSN:
1757-1049ISSN-L:
0959-6119Online date, start – end:
1989Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Fevzi Okumus