Table of contents
Strategy implementation in the Alpine tourism industry
Harald Pechlaner, Elmar SauerweinTourist regions with long tradition and years of experience often have a hard time implementing strategic management concepts. This is due to decision‐making and management…
Human resource practices and service quality in theme parks
Karl J. MayerThis paper examines the linkage between human resource practices and the delivery of guest services in hospitality using a case study approach. In particular, these practices at a…
Political scenarios: the future of the North Cyprus tourism industry
Levent Altinay, Mehmet Altinay, Hasan Ali BicakThe North Cyprus tourism industry has been sensitive to the political instability on the island, which has arisen from the political problems between the Turkish and Greek…
Ethical beliefs of hospitality and tourism students towards their school life
Sylvester Yiu‐cho Yeung, Simon Chak‐keung Wong, Benny Man‐leong ChanThis study aims to find out the ethical beliefs of hospitality and tourism students in Hong Kong by using a questionnaire with 21 ethical statements. From the 402 valid…
Unique training: the mood indicator is an employee’s tool
Vivienne J. WildesUnique training methods help to attract and retain career minded hospitality service professionals at The Inn at Little Washington, one of America’s top rated inns and…
ISSN:
0959-6119Online date, start – end:
1989Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Fevzi Okumus