International Journal of Contemporary Hospitality Management: Volume 14 Issue 2

Security management and crime in hotels

Martin Gill, Chris Moon, Polly Seaman, Vicky Turbin

This article presents the results of an exploratory investigation into the role of the security manager in the UK hotel industry, an area of management that has been…

Erratum

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb008720. When citing the article, please…

Facilities management in medium‐sized UK hotels

Christine Jones

The paper explores the application and value of facilities management concepts in medium‐sized UK hotels. Using the results of recent research into the extent and context of…

The role of trust for electronic commerce in services

Patrick McCole

Trust is important to all marketing transactions, yet there is a paucity of research of the phenomenon in an online environment. This paper provides a comprehensive review of the…

Mastering Caribbean tourism

Chandana Jayawardena

This paper attempts to capture the essence of the key elements needed to master tourism in the Caribbean. The author uses his eight years (1994‐2001) hospitality and tourism…

The Internet and five‐star hotels: a case study from the Antalya region in Turkey

A. Akin Aksu, Ebru Tarcan

Developments in today’s information technologies are dazzling. Using information technologies results in having advantages in competition, decreasing costs, gaining time, and…

In Search of Hospitality: Theoretical Perspectives and Debates

C. Lashley, A. Morrison

A Decade of Hospitality Management Research: 10th Anniversary Volume

Hadyn Ingram

Consumer psychology of Tourism, Hospitality and Leisure, Volume 2

J.A. Mazanec, G.I. Crouch, J.R. Brent Ritchie, A.G. Woodside