International Journal of Contemporary Hospitality Management: Volume 12 Issue 4

Vocational education and food and beverage experience: issues for career development

Adele Ladkin

The research presented here examines the use of vocational education and food and beverage experience in the development of a hotel manager’s career. To achieve this aim, the…

“Space I can call my own”: private social clubs in London

Martin Peacock, Derren Selvarajah

Explores the experience of the e´lite, private social clubs of London and suggests that they are a flourishing sector of the hospitality industry. The paper suggests that the…

Human resources, service quality and performance: a case study

Peter Haynes, Glenda Fryer

The relationship between specific “bundles” of human resource management (HRM) policies and practices and organisational performance in the hospitality industry is not well…

Supervised work experience and sexual harassment

Philip Worsfold, Coral McCann

This paper briefly reviews the nature of sexual harassment, the response of industry to the problem and the adverse impact that may result from sexual harassment. Data from a…

Key dimensions of outsourcing hotel food and beverage services

Nigel Hemmington, Christopher King

Hotel restaurants are widely considered to be under‐performing assets and hotel companies have sought to improve their financial performance in a number of ways including…

Food service management in hospitals

John S.A. Edwards, Audrey Edwards, Julie A. Salmon

Summarises the results of two reports on hospital patients’ food intake and wastage. Identifies the issues to be addressed and rectified.

Some characteristics of women managers in the hotel industry

Jusuf Soehanovic´, Miroslav Zougaj, Danijela Krizoman, Benedikt Bojanic´‐Glavica

Presented are the research results on some characteristics of women managers in hotel enterprises in Istria, the best‐developed Mediterranean tourist region in the Republic of…

Consumer Psychology of Tourism, Hospitality and Leisure

Hadyn Ingram

The Grocers; The Rise and Rise of the Supermarket Chains

James Bell