International Journal of Contemporary Hospitality Management: Volume 12 Issue 2

The lodging industry’s contribution to Hong Kong’s gross domestic product

Wilco W. Chan, Joseph C. Lam

Focuses on the estimation of the contribution of the hotel industry to Hong Kong’s gross domestic product (GDP) and an analysis of the factors influencing the hotel industry’s…

Challenges for service leaders: setting the agenda for the virtual learning organization

Richard Teare, Jim O’Hern

Uses a literature‐based review to frame the questions for tomorrow’s learning organization (the review is contained in section 2 of Teare et al., The Virtual University: An Action…

Internalizing action learning: a company perspective. Establishing critical success factors for action learning courses

Hadyn Ingram, Kathy Biermann, Jacqueline Cannon, Jane Neil, Catherine Waddle

Many companies and their employees accept that learning and management development can provide mutual benefits, but find it difficult to free up the time and money to make this…

Competition in the international hotel industry

Vinitia E. Mathews

To identify rivals in the international hotel industry, current practice is to use price, segment and proximity. Using price and segment to identify rivals can be problematic due…

The career paths of hotel general managers in Mauritius

Adele Ladkin, Thanika D. Juwaheer

Examines the career paths of hotel managers in Mauritius. Three themes relating to career paths are explored: career mobility, career planning, and the value of certain skills…

An investigation of multicultural training practices in the restaurant industry: the training cycle approach

Changuk Lee, Kye‐Sung Chon

The restaurant industry is dealing with diversity in terms of its workforce, international customers and multinational business operations. Acknowledging diversity through…

The effect of selected socio‐demographic factors on lodging demand in the USA

Radesh Rao Palakurthi, Sara J. Parks

Many lodging operators in the USA might intuitively, or through long experience, be aware of the more important socio‐demographic market segments of their business. This research…

Tourism Economic Development: European Experiences

Kurtulus Karamustafa

The Brainsmart Leader

Hadyn Ingram