Table of contents
Management Strategy in Employee Relations: Some Changes in the Catering Industry
Claire KelliherThe ways in which management strategy has developed in employeerelations with particular reference to the UK catering industry areexamined. A comparison is made between practices…
Entrepreneurs – Reality and Rhetoric
John Lennon, Ivo VannocciThis article aims to produce some practical evidence of howmanagement innovation can be encouraged in the context of a small hotelgroup. The analysis is developed from a review of…
Issues Facing Multi‐unit Hospitality Organisations in a Maturing Market
Michael D. OlsenAn overview of the trends occurring within the hospitality industryenvironment and their impact on organisational strategy, structure andperformance is presented.
The Public Sector Leisure Industry – A New Awakening
Peter Browne, Robert JohnstonThis article identifies the need for a new“customer‐oriented” approach to the management of the publicsector leisure industry. It documents how one authority,Stratford‐on‐Avon…
Why Productivity in the Hotel Sector is Low
Christine A. Witt, Stephen F. WittProductivity growth in service industries has generally tended tobe lower than in manufacturing industries, and the hotel sector is noexception. Problems of measuring productivity…
ISSN:
0959-6119Online date, start – end:
1989Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Fevzi Okumus