Information Technology & People: Volume 9 Issue 4

More than a failure? The computerized reservation systems at French Railways

Nathalie N. Mitev

Presents part of ongoing research into French Railways (SNCF) and the introduction of Socrate, a computerized reservation and ticketing system. SNCF bought Sabre from…

Notes on ateleological information systems development

Lucas D. Introna

Provides a critique of teleological information systems development methodologies. Argues that these methodologies lead to “dead” systems that make very little sense to…

Coping with contradictions in business process re‐engineering

Marie‐Claude Boudreau, Daniel Robey

Business process re‐engineering (BPR) promises to transform organizations by fundamentally altering their core processes, thereby achieving radical improvements in…

Mobile group support technologies for any‐time, any‐place team support

John Nosek, Munir Mandviwalla

Mobile technology research focuses on supporting the individual mobile worker. Computer supported co‐operative work research has primarily focused on supporting…