Information Technology & People: Volume 34 Issue 4

Guest editorial

Laura Alcaide Muñoz, Manuel Pedro Rodríguez Bolívar

Technology intervention for preventing COVID-19 outbreak

Prateek Pandey, Ratnesh Litoriya

The purpose for writing this article is derived from the misery and chaos prevalent in the world due to the coronavirus pandemic – since late 2019 and still continuing as of…

Blockchain informative infrastructure: a conceptual reflection on public administrative procedures and a citizen-centred view

Christian Rainero, Giuseppe Modarelli

This work highlights the potential of blockchain from a public management (PM) angle. Given the limited presence of blockchain's broad-spectrum, empirical-applicative evidence in…

Modeling pervasive platforms and digital services for smart urban transformation using an enterprise architecture framework

Bokolo Anthony Jnr, Sobah Abbas Petersen, Markus Helfert, Dirk Ahlers, John Krogstie

In smart cities pervasive systems are deployed by enterprises and stakeholders in municipalities to provide digital services to citizens. But cities are faced with the challenge…

Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory

Changlin Wang, Thompson S.H. Teo, Yogesh Dwivedi, Marijn Janssen

Citizen satisfaction with the government is a longstanding and continuous concern in public administration. However, past research did not investigate the effect on satisfaction…

Perceptions, motivators and barriers of using city management applications among citizens: a focus group approach

Catherine Annis, Jinghui (Jove) Hou, Tian Tang

The purpose of this paper is to understand citizens' perceptions of smartphone-based city management apps and to identify facilitators and barriers that influence app adoption and…

The use of m-government applications: empirical evidence from the smartest cities of Brazil

Fernanda Francielle de Oliveira Malaquias, Romes Jorge da Silva Júnior

This paper aims to investigate the use of m-government applications for public services providing in Brazil. As a secondary objective, the paper aims to analyze the relationship…

Female lens in urban mobility: technology-use behavior and individual differences

Marcia Cassitas Hino, Maria Alexandra Cunha

The purpose of this study is to investigate how women's individual differences influence urban mobility service technology-use behavior. The reduction in urban mobility is a major…