Information Technology & People: Volume 33 Issue 1

How many facets does a “social robot” have? A review of scientific and popular definitions online

Mauro Sarrica, Sonia Brondi, Leopoldina Fortunati

On the verge of what has been hailed as the next technological revolution, the purpose of this paper is to examine scientific and popular definitions of the social robot…

Lose your weight with online buddies: behavioral contagion in an online weight-loss community

Xiaolong Song, Jiahua Jin, Yi-Hung Liu, Xiangbin Yan

A question of interest is whether online social networks are effective in promoting behavioral changes and weight loss. The purpose of this paper is to examine the contagion…

Continuance use intention with mobile augmented reality games: Overall and multigroup analyses on Pokémon Go

Seongsoo Jang, Yi Liu

As mobile augmented reality (AR) games enter the maturity stage, understanding how to improve players’ continuance use intention with mobile AR games is critical. Drawing upon the…

Understanding the Chinese information culture and its impact on IT perceptions

Leida Chen, Xiaohan Zhang, Zhensheng Li

Drawing upon the theory of information culture from information science and prior research on Chinese information practices. The purpose of this paper is to posit that instead of…

Decomposing social networking site regret: a uses and gratifications approach

A.K.M. Najmul Islam, Matti Mäntymäki, Hajer Kefi

Regret is an undesirable yet very common outcome of social networking site (SNS) use. To date, the literature has examined SNS regret at an aggregate level. The purpose of this…

Perspective of Yemeni students on use of online learning: Extending the information systems success model with transformational leadership and compatibility

Adnan Aldholay, Zaini Abdullah, Osama Isaac, Ahmed M. Mutahar

Online learning has evolved into a necessary means of learning because of its capability to enhance the education quality with minimum resources and infrastructure. Nevertheless…

Converting hotels website visitors into buyers: How online hotel web assurance seals services decrease consumers’ concerns and increase online booking intentions

Gomaa M. Agag, Mohamed A. Khashan, Nazan Colmekcioglu, Ahmed Almamy, Nawaf S. Alharbi, Riyad Eid, Haseeb Shabbir, Ziad Hassan Saeed Abdelmoety

Despite the increasing utilization of webpages for the purposes of information seeking, customers’ concerns have become a crucial impediment for online shopping. The purpose of…

The effect of streaming services on the concentration of digital music consumption

Hyunsuk Im, Haeyeop Song, Jaemin Jung

The purpose of this paper is to articulate whether consumers’ use of music via streaming service benefits niche products and diversified consumption of music. It examines does…

The importance of policy to effective IM use and improved performance

Lin Jia, Lijuan Huang, Zhijun Yan, Dianne Hall, Jiahe Song, David Paradice

Although the use of instant messaging (IM) at work has been studied in the IS field, its effective use and impact on performance have not been adequately addressed. The purpose of…

Key challenges to digital financial services in emerging economies: the Indian context

Nripendra P. Rana, Sunil Luthra, H. Raghav Rao

Digital financial services (DFS) have substantial prospect to offer a number of reasonable, appropriate and secure banking services to the underprivileged in developing countries…

The role of relational norms in linking inter-partner learning and IT co-sourcing performance: A study of Taiwan enterprises

Shu-Mei Hsu, Tzu-Chuan Chou, Gwo-Guang Lee, Ren Zong Kuo

The purpose of this paper is to identify the antecedent factors that foster and sustain the development of relational norms from a social exchange process perspective and…

Consumerization-conflict resolution and changing IT-user relationships

Hope Koch, Jie (Kevin) Yan, Patrick Curry

The purpose of this paper is to understand how the digital workplace, in particular employees using consumer tools at work (users), impacts how internal IT departments function…

Understanding Facebook to Instagram migration: a push-pull migration model perspective

Avus C.Y. Hou, Wen-Lung Shiau

Emerging social networking sites (SNSs) are less advantageous than leading SNSs in attracting users. They might stand a better chance if they know what users want. The purpose of…

Digital or human touchpoints? Insights from consumer-facing in-store services

Virginia Vannucci, Eleonora Pantano

Prior research highlights the extent to which consumers largely appreciate the possibility to choose among different digital touchpoints during the in-store experience, which…

Coping with institutional complexity: Intersecting logics and dissonant visions in a nation-wide healthcare IT implementation project

Raluca Bunduchi, Aizhan Tursunbayeva, Claudia Pagliari

Digital transformation projects are complex, lengthy and difficult to implement, often failing to meet their objectives. Previous research has attributed this failure to competing…

The role of consumption emotions in users’ mobile gaming application continuance intention

Lili Zheng

The long-term development of a mobile gaming application (app) depends on its continued use by its users. The expectation–confirmation model of IS continuance was used as the…

How do enterprise social media affordances affect social network ties and job performance?

Xiayu Chen, Shaobo Wei, Robert M. Davison, Ronald E. Rice

The purpose of this paper is to investigate how four enterprise social media (ESM) affordances (visibility, association, editability and persistence) affect social network ties…