Logistics Information Management: Volume 8 Issue 4

Erratum

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/00251749110002558. When citing the…

Logistics networking

Roy C. Brimer

Logistics has a profound effect on a product′s life cycle. Examineseach of the nine elements of logistics: logistics engineering, technicalpublications, personnel technical…

Erratum

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/08876049410053285. When citing the…

Down with the internal customer

John Guaspari

The internal customer model has served well, but has manylimitations and drawbacks. It can only take one so far. Now, we mustchange the model. It is time to let customer mean…

Marketing services to satisfy internal customers

Gilbert D. Harrell, Matthew F. Fors

Industrial marketing is generally viewed from the vantage point offirms marketing to other firms. Yet organizations devote extensiveresources to situations where managers market…

Erratum

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09564239410057672. When citing the…

The impact of the new product development project on the success of financial services

Christopher Easingwood, Christopher Storey

Explores the impact of a number of aspects of the new productdevelopment project on the success of new financial services in theUnited Kingdom. Finds that synergy between the new…