Logistics Information Management: Volume 11 Issue 1

Modeling the operating efficiency of banks: a nonparametric methodology

Minwir Al‐Shammari, Anwar Salimi

This paper seeks to model and evaluate the comparative operating efficiency of banks using a non‐parametric methodology known as the data envelopment analysis (DEA). The paper…

Working mothers and the supervision of their children: a value chain approach to schooling

Maria Sophia Aguirre

Analyzes, by means of Porter’s Value Chain system, a possible strategy to address the problems of shared parental obligations by men and women, and in particular the supervision…

Procurement

Paul Humphreys, K.L. Mak, Ronan McIvor

Several formal methodologies are proposed for evaluating prospective suppliers. Three popular methods for supplier performance evaluation appear in the literature: categorical…

Costing the true costs of IT/IS investments in manufacturing: a focus during management decision making

Z. Irani, J‐N. Ezingeard, R.J. Grieve

Companies are increasingly reporting their inability to justify their investment in IT/IS because of the nature of costs and benefits associated with its adoption. The reason for…

Case study: production planning and control ‐ selection, improvement and implementation

Brian McGarrie

This paper describes the development and application of a framework to aid small manufacturing companies in the selection, improvement and implementation of production planning…

Case study: a supplier’s journey to achieving quality certification

Jaideep Motwani, Sandra Keirnan

This paper explains the course that ABC Automotive, Inc. executed in order to receive certification for QS 9000. It includes an explanation of why the company chose to implement…

The internal service department ‐ justifying your existence

Aubrey Wilson

As the outsourcing of services continues, the threat to internal service departments intensifies. Historically these departments have stood apart from the mainstream activities of…