Table of contents
What drives records management? A personal view
RICHARD BENNETTI could have titled this paper: ‘What is records management?’ but that would get us too frisky and argumentative before we have even begun. It's not that the question is…
The continuing preservation of traceable evidence
PAT TAYLORThis paper is concerned specifically with what has happened, and is continuing to happen, with regard to the impact of safety procedures on records management practices at…
Records management: a user's perspective
MARGARET WATSONThis paper deals with two user‐related themes: the development of a user audit and training. The author suggests that a user audit should be carried out within an…
Forms management
GRAHAM SOUTHWOODThis is the second study guide on forms and looks at the processes and procedures involved in managing forms within an organisation.

ISSN:
0956-5698Online date, start – end:
1989Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Elizabeth Lomas
- Sarah R Demb, MLIS