European Business Review: Volume 29 Issue 1

What stories unfold: empirically grasping value co-creation

Anne Vorre Hansen

The aim of this paper is to give an empirical illustration of value co-creation and to argue for narrative methodology as a fruitful analytical strategy when exploring the…

Drivers and barriers to reshoring: a literature review on offshoring in reverse

Benedikt Wiesmann, Jochem Ronald Snoei, Per Hilletofth, David Eriksson

The purpose of this paper is to clarify the rather blurry concept of reshoring and its main drivers and barriers. At the same time, the paper seeks to provide a much-needed…

A mediated model of relationship quality factors affecting behavioural intention at a luxury motor vehicle dealership

Estelle Van Tonder, Daniël Johannes Petzer, Karlien van Zyl

The aim of this study is to determine whether customer satisfaction, trust and commitment as relationship quality factors can be valuable to a luxury motor vehicle dealership in…

Export barriers as liabilities: near perfect substitutes

Eldrede T. Kahiya

This study aims to use analogical reasoning to draw a conceptual link between liabilities in International Business (IB) and export barriers.

US foreign trade zones and import intensity examining determinants of import intensity in US foreign trade zones

Belay Seyoum

The paper aims to investigate the effects of several determinants of firm import intensity in US foreign trade zones (FTZs). Even though the major objective for the establishment…

Determinants of perceived internal service complexity: An empirical analysis of promoting and limiting complexity factors

Corina Braun, Karsten Hadwich

This paper aims to explore the determinants of perceived internal service complexity in internal service encounters. In this context, the nature of internal service complexity is…