The TQM Magazine: Volume 18 Issue 3


Table of contents - Special Issue: Consistency and Transformation in the Quality Movement

Guest Editors: Su Mi DahlgaardPark

Learning from east to west and west to east

Su Mi Dahlgaard‐Park

Parallel with increasing awareness of importance in learning during the last few decades, numerous theorists from various disciplines have tried to shape ideas concerning…

Getting value from knowledge management

J‐C. Spender

Getting value from knowledge management (KM) means managing the way new knowledge is brought to bear on the business's practices, for value is added only through practice…

A review and comparison of six sigma and the lean organisations

Tony Bendell

The purpose of the paper is to review and compare six sigma and the lean organisation approaches to process improvement. The basis for combination and compatibility is…

Lean production, six sigma quality, TQM and company culture

Jens J. Dahlgaard, Su Mi Dahlgaard‐Park

The authors analyze the principles and results of lean production and compare the lean production philosophy with the six sigma quality process and the principles of total…

Similarities and differences between TQM, six sigma and lean

Roy Andersson, Henrik Eriksson, Håkan Torstensson

During the last decades, different quality management concepts, including total quality management (TQM), six sigma and lean, have been applied by many different…

Quality thinking and systems thinking

Tito Conti

The full meaning of quality and quality management concepts can be only understood within the framework of systems thinking. The need for a new paradigm, based on systems…



Renamed to:

The TQM Journal

Online date, start – end:

1988 – 2007

Copyright Holder:

Emerald Publishing Limited

Merged from:

Training for Quality