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Seeks to examine the origins and development of quality initiatives in US business.
The purpose of this paper is to identify the organizational structure that supports the implementation of customer‐oriented total quality management (TQM).
To demonstrate the applicability of machine‐learning tools in quality management.
Best practices of selected Greek organizations on their road to business excellence: The contribution of the new ISO 9000:2000 series of standardsFotis K. Vouzas, Katerina D. Gotzamani
To theoretically investigate and empirically test the current status of best practices in selected Greek industrial organizations on the road to business excellence…
This paper aims to review the levels of management commitment and involvement in four small (fewer than 500 employees) pharmaceutical companies and the nature and extent…