International Journal of Health Care Quality Assurance: Volume 6 Issue 2
Addressing the issues of management and quality
Table of contents
Quality Audit in Gynaecology
Peter JacksonArgues that audit in gynaecology must achieve improvement in the quality of the service provided or the resources spent on the audit process will be wasted. Setting up audit…
Quality Management in Health Care Environments
Ivor L. RobertsExamines the application of total quality management (TQM) in hospitals, where the patient takes on the aspects of a business organization′s customer. Discusses ways of…
Deliberate Self‐Harm: An Audit of a Service to Patients
J.A. Wishart, Sue Knight, E.W. GehlhaarDiscusses the results of a three‐month survey of all patients presenting to a local accident and emergency department, following an episode of deliberate self‐harm. Routine…
Into Battle with Total Quality Management
John CaseyTotal quality management is the systematic way of improving quality while containing costs. In the elderly care unit at a hospital, a framework for TQM was installed using the…
Community Care: The Quality Issue Explored
Eileen Evason, Dorothy WhittingtonNotes the increased emphasis on community care in the NHS and suggests that “informal welfare” models of delivering such care pose particular quality and quality assurance…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar