International Journal of Health Care Quality Assurance: Volume 5 Issue 1

All Change: What is Happening in NHS General Practice?

Ala Szczepura

Considers the changes which are being implemented in primary care, and the patterns which are now beginning to emerge. Examines the changing context within which practices now…

Quality of Health Care for the Elderly: The Case of Hypertension

Rachel Fleishman, Eric Peritz, Bonnie Leibel

Describes a methodological study to evaluate the quality of care for an elderly population in the treatment of hypertension from a fairly simple analysis of medical records in…

Effective Health Care Financial Management: A Home Health Care Perspective

Thomas J. Frosheiser, Brian H. Kleiner

Health care financial management is not significantly different from financial management in other industries. The one area of financial management that is unique to health care…

Information: The Key to Health Service Quality

Sally Munro

Total quality management (TQM) is one of many new quality initiatives being introduced in the NHS to improve the quality of information and overall service quality. Out‐patient…

Quality Assurance Ward Audit

Julie Spicer, Sandra Walker, Bert Telford

Describes a methodology for measuring standards of patient care available on wards. The quality assurance ward audit is a self‐contained package developed as a management tool to…