International Journal of Health Care Quality Assurance: Volume 29 Issue 8

Editorial

Ian Callanan

Evaluation of patient wristbands and patient identification process in a training hospital in Turkey

Canan Cengiz, Yusuf Celik, Neset Hikmet

The purpose of this paper is to evaluate the utilisation of patient wristbands (PWs) and patient identification (PI) process in a training hospital in Ankara, Turkey.

Barriers to accurately measuring patients’ dietary intake in hospitals using the visual estimation method: A qualitative study

Yui Kawasaki, Yui Kojima, Rie Akamatsu

Visual estimation, an easy-to-perform technique, is commonly used in hospitals to assess dietary intake in patients. The authors performed a qualitative study where the authors…

Dispensing medication refills without counselling: An evaluation on efficiency, safety and patient acceptance

Kheng Yong Ong, Li Li Chen, Jane Ai Wong, Jin Cheng Lim, Doris Bee Hoon Teo, Mui Chai Tan

The purpose of this paper is to assess the safety and efficiency of, and acceptance by, patients for an express refill service (ERS).

Improving patient and staff outcomes using practice development

Catherine Elizabeth Hennessey, Margaret Fry

The purpose of this paper is to examine the impact of a practice development program, “Essentials of Care” (EOC), on patient and staff outcomes, workplace culture and service…

Stakeholders’ roles and responsibilities regarding quality of care

Päivi Huotari, Zuzana Havrdová

The purpose of this paper is to describe how different stakeholders (society, managers, employees and clients) can together ensure the quality of care.

The impact of Lean bundles on hospital performance: does size matter?

Khalil Al-Hyari, Sewar Abu Hammour, Mohammad Khair Saleem Abu Zaid, Mohamed Haffar

The purpose of this paper is to study the effect of the implementation of Lean bundles on hospital performance in private hospitals in Jordan and evaluate how much the size of…

Healthcare and aging: do European Union countries differ?

Mindaugas Stankunas, Mark Avery, Jutta Lindert, Ian Edwards, Mirko Di Rosa, Francisco Torres-Gonzalez, Elisabeth Ioannidi-Kapolou, Henrique Barros, Joaquim Soares

The purpose of this paper is to evaluate socio-economic inequalities in the use, accessibility and satisfaction with health services amongst 60-84 year old people from seven…

Health providers’ perception of quality of care for neonates in health facilities in a municipality in Southern Ghana

Kokui Elikplim Pomevor, Augustine Adomah-Afari

The purpose of this paper is to assess available human resources for neonatal care and their skills, in order to explore health providers’ perceptions of quality of neonatal care…