International Journal of Health Care Quality Assurance: Volume 29 Issue 1

Factors influencing change in clinical practice: A qualitative evaluation of the implementation of the quality improvement in colonoscopy study

Praveen T Rajasekhar, Colin J Rees, Catherine Nixon, James E East, Sally Brown

The quality improvement in colonoscopy study was a region wide service improvement study to improve adenoma detection rate at colonoscopy by implementing evidence into routine…

Applying Lean Six Sigma to improve medication management

Preethy Nayar, Diptee Ojha, Ann Fetrick, Anh T Nguyen

A significant proportion of veterans use dual care or health care services within and outside the Veterans Health Administration (VHA). In this study conducted at a VHA medical…

Discharge against medical advice from a Tehran emergency department

Azar Hadadi, Patricia Khashayar, Mojgan Karbakhsh, Ali Vasheghani Farahani

– The purpose of this paper is to identify the main reasons for discharge against medical advice (DAMA) in the emergency department (ED) of a teaching hospital in Tehran, Iran.

Measuring family satisfaction with inpatient rehabilitation care

Elisabetta Angelino, Andrea Gragnano, Massimo Miglioretti

The purpose of this paper is to investigate the psychometric characteristics of the Questionnaire of Family members’ Satisfaction about the Rehabilitation (QFSR), a new…

Two dimensions of trust in physicians in OECD-countries

Arttu Olavi Saarinen, Pekka Räsänen, Antti Kouvo

– The purpose of this paper is to analyse citizens’ trust in physicians in 22 OECD countries.

Hospital menu interventions: a systematic review of research

Ella Ottrey, Judi Porter

Most patients in developed countries solely depend on the hospital menu to order their food. The provision of menu choices to patients differs between facilities. The purpose of…

Trans-disciplinary community groups: an initiative for improving healthcare

James Demetri Sideras

In the context of budget constraints and the current quality crisis facing UK healthcare, the purpose of this paper is to examine the use of trans-disciplinary community groups…

Maternity-care: measuring women’s perceptions

Kim Clark, Shelley Beatty, Tracy Reibel

Achieving maternity-care outcomes that align with women’s needs, preferences and expectations is important but theoretically driven measures of women’s satisfaction with their…

Editorial

Keith Hurst

Corrigendum