Category:Health Care Management / Healthcare
Table Of Contents
– The purpose of this paper is to explore ISO 10001:2007 in planning, designing and developing a customer satisfaction promise (CSP) intended for inpatients care.
The purpose of this paper is to present findings from two studies exploring the Health of the Nation Outcome Scale’s (HoNOS) utility within a new payment by results (PbR…
A growing literature reports the benefits and challenges of patient and public involvement (PPI) in research; nevertheless, understanding PPI in research design remains…
The purpose of this paper is to account for a ten-year experience with the European Foundation for Quality Management (EFQM) Excellence Model implemented in the Trento…
– The purpose of this paper is to explore regulation in India’s healthcare sector and makes recommendations needed for enhancing the healthcare service.
– The purpose of this paper is to examine various aspects related to inter-organizational cooperation and how this phenomenon can be applied to healthcare institutions.
A stronger voice: Action research in mental health services using carers and people with experience as co-researchersSherrie Anne Hitchen, Graham R Williamson
The purpose of this paper is to discuss learning about service-user and carer involvement from an action research (AR) study into self-directed support implementation in…
Online date, start – end:1988
Copyright Holder:Emerald Publishing Limited
- Professor Charu Chandra
- Professor Sameer Kumar