International Journal of Health Care Quality Assurance: Volume 26 Issue 3
Addressing the issues of management and quality
Table of contents
Reducing imaging waiting times: enhanced roles and service‐redesign
Claire Greaves, Judy Gilmore, Lizelle Bernhardt, Lisa RossThe aim of this paper is to explain how University Hospitals of Leicester's Nuclear Medicine service managers needed to reduce waiting times to comply with internal clinical…
Healthcare service quality: towards a broad definition
Ali Mohammad MosadeghradThe main purpose of this study is to define healthcare quality to encompass healthcare stakeholder needs and expectations because healthcare quality has varying definitions for…
Evaluating Lean in healthcare
Nicola Burgess, Zoe RadnorThe purpose of this paper is to present findings relating to how Lean is implemented in English hospitals.
Assessing the influence of switching barriers on patients' expectations and tolerance zone
Rooma Roshnee Ramsaran‐FowdarThe purpose of this paper is to look at the influence of switching barriers on patients' private general practitioner (GP) service expectations and tolerance zone
Cost‐effectiveness of a quality improvement collaborative for obstetric and newborn care in Niger
Edward Broughton, Zakari Saley, Maina Boucar, Dondi Alagane, Kathleen Hill, Aicha Marafa, Yaroh Asma, Karimou SaniThe purpose of this paper is to describe a quality improvement collaborative conducted in 33 Nigerian facilities to improve maternal and newborn care outcomes by increasing…
Total hip replacement: patient satisfaction and early outcomes
E. Kelly, J. Campbell, P. MurrayThe purpose of this paper is to assess patient satisfaction with their healthcare experience, total hip replacement outcome, compliance with post operative rehabilitation and…
Measuring healthcare quality: the challenges
Jaap van den Heuvel, Gerard C. Niemeijer, Ronald J.M.M. DoesCurrent health care quality performance indicators appear to be inadequate to inform the public to make the right choices. The aim of this paper is to define a framework and an…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar