International Journal of Health Care Quality Assurance: Volume 24 Issue 5
Addressing the issues of management and quality
Table of contents
Healthcare professionals' experiences of the implementation of integrated care pathways
Catherine Hogan, Maria Barry, Mary Burke, Pauline JoyceThe purpose of this paper is to report on a study that explores healthcare professionals' experiences of the implementation of integrated care pathways (ICPs).
Performance evaluation of knowledge management among hospital employees
Ying‐Ying Chang, Pi‐Fang Hsu, Min‐Hua Li, Ching‐Ching ChangThe purpose of this study is to investigate the cognition of knowledge management (KM) among hospital employees and the relationship between KM and the KM enabler activities…
Examining quality and efficiency of the US healthcare system
Sameer Kumar, Neha S. Ghildayal, Ronak N. ShahThe fundamental concern of this research study is to learn the quality and efficiency of US healthcare services. It seeks to examine the impact of quality and efficiency on…
The effect of changes in servicescape and service quality perceptions in a maternity unit
Magriet Holder, Adele BerndtThe aim of this research is to determine the effect of changes in servicescape on the service quality perceptions of maternity ward patients in a private hospital.
Failure to attend out‐patient clinics: is it in our DNA?
Kinley Roberts, Ian Callanan, Niall TubridyThis paper aims to determine the reasons why patients miss clinic appointments and to ascertain patients' views on the implementation of reminder systems and penalty fees to…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar