International Journal of Health Care Quality Assurance: Volume 23 Issue 7
Addressing the issues of management and quality
Table of contents
Supply chain dynamics in healthcare services
Cherian Samuel, Kasiviswanadh Gonapa, P.K. Chaudhary, Ananya MishraThe purpose of this paper is to analyse health service supply chain systems. A great deal of literature is available on supply chain management in finished goods inventory…
Drug dispensing and information giving in Belo Horizonte, Brazil
Luciana Souza d'Ávila, Ada Ávila Assunção, Soraya Almeida Belisário, Daisy Maria Xavier de AbreuThe purpose of this paper is to examine drug dispensing and associated activity in Belo Horizonte, Brazil. The paper aims to describe factors associated with patient information…
Private healthcare quality: applying a SERVQUAL model
Mohsin Muhammad Butt, Ernest Cyril de RunThis paper seeks to develop and test the SERVQUAL model scale for measuring Malaysian private health service quality.
Auditing psychiatric out‐patient records
Selena Pillay, Sarah O'Dwyer, Marguerite McCarthyUp‐to‐date patient records are essential for safe and professional practice. They are an intrinsic component for providing adequate care and ensuring appropriate and systematic…
Reporting adverse events: Greek doctor and nurse attitudes
Anastasius MoumtzoglouThe purpose of this paper is to elicit Greek doctors' and nurses' views about adverse event reporting.
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar