International Journal of Health Care Quality Assurance: Volume 19 Issue 6
Addressing the issues of management and quality
Table of contents
Quality management standards for facility services in the Italian health care sector
Vittorio Cesarotti, Bruna Di SilvioHealth care, one of the most dynamic sectors in Italy, is studied with a particular focus on outsourcing non‐core activities such as facility management (FM) services. The…
Under‐reporting of work‐related musculoskeletal disorders in the Veterans Administration
Kris Siddharthan, Michael Hodgson, Deborah Rosenberg, Donna Haiduven, Audrey NelsonWork‐related musculoskeletal disorders following patient contact represent a major concern for health care workers. Unfortunately, research and prevention have been hampered by…
Evidence‐based re‐engineering: re‐engineering the evidence: A systematic review of the literature on business process redesign (BPR) in hospital care
S.G. Elkhuizen, M. Limburg, P.J.M. Bakker, N.S. KlazingaBusiness process redesign (BPR) is used to implement organizational transformations towards more customer‐focused and cost‐effective care. Ideally, these innovations should be…
User involvement in healthcare technology development and assessment: Structured literature review
Syed Ghulam Sarwar Shah, Ian RobinsonMedical device users are one of the principal medical device technology stakeholders. The involvement of users in medical device technology development and assessment is central…
Hospital quality management system in a low income Arabic country: an evaluation
John Øvretveit, Abdul Al SerouriThe paper seeks to present findings from an evaluation of a quality management system implemented in a low‐income country hospital.
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar