International Journal of Health Care Quality Assurance: Volume 19 Issue 2

A management approach that drives actions strategically: Balanced scorecard in a mental health trust case study

Achieving excellence is a current preoccupation in UK public health organisations. This article aims to use a case study to explain how a mental health trust delivers excellent…

Time‐based analysis of total cost of patient episodes: A case study of hip replacement

Healthcare in the public and private sectors is facing increasing pressure to become more cost‐effective. Time‐based competition and work‐in‐progress have been used successfully…

Conceptual design of an e‐health strategy for the Spanish health care system

The purpose of this article is to describe the design and development of an e‐health strategy for the Spanish health care system. Using quality function deployment and…

Barriers to accepting e‐prescribing in the USA

With the number of prescriptions rising nationally each year, it is surprising that web‐based technology is not fully embraced in the pharmacy industry as an aid to…

Consumer evaluation of hospital foodservice quality: an empirical investigation

The purpose of this article is to estimate the relationship between acute care consumers' satisfaction with hospital foodservices, foodservice characteristics, demographic and…

Clinical practice guidelines: a critical review

Clinical practice guidelines (CPGs) have been developed for many years with the aim of improving the quality of care. A review of the use of CPGs and assessments of CPG compliance…

World Health Organisation

The Netherlands

Three-star primary care organisations

Australia

Cinemeducation: A Comprehensive Guide to Using Film in Medical Education

Neuroethics: Defining the Issues in Theory, Practice, and Policy

Europe, Middle East and Africa

Far East and Australasia

Water Recreation and Disease – Plausibility of Associated Infections: Acute Effects, Sequelae and Mortality

Effective Interprofessional Education – Argument, Assumption and Evidence

E-communication Skills – A Guide for Primary Care