International Journal of Health Care Quality Assurance: Volume 18 Issue 1
Addressing the issues of management and quality
Table of contents
Monitoring the effectiveness of anticoagulation control
Martin Utley, David Patterson, Steve GallivanTo assess the quality of anticoagulation control at an out‐patient clinic and to investigate patterns of deviation from therapeutic ranges.
Managing patients with identical names in the same ward
Anselm C.W. Lee, Mona Leung, K.T. SoTo review the experience of managing two patients with identical names in the same ward during a five‐month period.
A volunteer companion‐observer intervention reduces falls on an acute aged care ward
Judith Donoghue, Jenny Graham, Suzanne Mitten‐Lewis, Moira Murphy, Julie GibbsFalls are the most frequently reported adverse event in hospitalised patients and carry a risk of great harm for the frail elderly. This intervention aimed to prevent high‐risk…
Quality management and employee commitment: Illustrated with examples from Dutch health care
René Schalk, Wim van DijkTo assess the relationship between quality management and employee commitment.
The effects of appreciative inquiry interviews on staff in the UK National Health Service
Margaret Wright, Alastair BakerTo obtain preliminary data on the short‐ and medium‐term effects and personal acceptability of appreciative inquiry (AI) in staff development in health care.
International comparisons of patients’ views on quality of care
Bodil Wilde Larsson, Gerry Larsson, Marie Wickman Chantereau, Karin Staël von HolsteinTo compare patients’ views on quality of care in different countries using a theory‐based instrument, while at the same time controlling for the following potential confounders…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar