International Journal of Public Sector Management: Volume 29 Issue 1

Workplace aggression: Introduction to the special issue and future research directions for scholars

Lars Tummers, Yvonne Brunetto, Stephen T.T. Teo

Public employees are often confronted with aggression from citizens, managers and colleagues. This is sometimes a function of having a monopoly position of many public…

Combatting workplace aggression in detainee transport: the Dutch case

Karin Lasthuizen, Hester Paanakker

In Dutch detainee care custodial transport police officers experience high levels of aggression and violence from detainees. Being a first of its kind in the Netherlands, the…

Workplace aggression toward local government employees: target characteristics

Tamar Fischer, Lisa Van Reemst, Jessica De Jong

The purpose of this paper is to explore to what extent job, organizational, and personal characteristics independently contribute to the prediction of workplace victimization of…

Work harassment and local government employees: Australia and USA

Matthew Xerri, Rod Farr-Wharton, Yvonne Brunetto, Dennis Lambries

The purpose of this paper is to compare the impact of management and colleagues on the perception of work harassment and outcomes of local government employees in Australia and…

Contextualizing co-production of health care: a systematic literature review

Rocco Palumbo

The purpose of this paper is to contextualize the concepts of “service co-production” and “value co-creation” to health care services, challenging the traditional bio-medical…

How servant leadership nurtures knowledge sharing: The mediating role of public service motivation

Luu Trong Tuan

When knowledge is shared, it flows beyond individual level to add to organizational knowledge. The purpose of this paper is to seek an insight into the role of servant leadership…