Table of contents
Hybrid controls and accountabilities in public sector management: Three case studies in a reforming hospital sector
Kari Nyland, Inger Johanne PettersenThe purpose of this paper is to discuss why public sector reforms hybridize during implementation processes, consequences on accountability relations and practitioners’ and…
Performance improvement, culture, and regimes: Evidence from the Ontario Municipal Performance Measurement Program, 2000-2012
Étienne Charbonneau, Daniel E. Bromberg, Alexander C. HendersonThe purpose of this paper is to better understand the performance improvement outcomes that result from the interaction of a performance regime and its context over more than a…
Improving access to health services – challenges in Lean application
Siu Yee Cheng, David Bamford, Marina Papalexi, Benjamin DeheHealthcare organisations face significant productivity pressures and are undergoing major service transformation. The purpose of this paper is to disseminate findings from a Lean…
Nordic local government: a success story, but will it last?
Arto HaveriThe Nordic narrative on local government highlights municipalities’ role in social consumption, a model, which is often considered a success story. The purpose of this paper is to…
Are post-Soviet republics ready for the new public management? The case of educational modernization in Kazakhstan
Agipa Monobayeva, Cosmo HowardSince the collapse of the USSR, former Soviet republics have embarked on public service modernization, in most instances drawing on internationally dominant new public management…
ISSN:
0951-3558Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Rocco Palumbo