International Journal of Public Sector Management: Volume 28 Issue 2


Table of contents

Hybrid controls and accountabilities in public sector management: Three case studies in a reforming hospital sector

Kari Nyland, Inger Johanne Pettersen

The purpose of this paper is to discuss why public sector reforms hybridize during implementation processes, consequences on accountability relations and practitioners 


Performance improvement, culture, and regimes: Evidence from the Ontario Municipal Performance Measurement Program, 2000-2012

Étienne Charbonneau, Daniel E. Bromberg, Alexander C. Henderson

The purpose of this paper is to better understand the performance improvement outcomes that result from the interaction of a performance regime and its context over more…

Improving access to health services – challenges in Lean application

Siu Yee Cheng, David Bamford, Marina Papalexi, Benjamin Dehe

Healthcare organisations face significant productivity pressures and are undergoing major service transformation. The purpose of this paper is to disseminate findings from…


Nordic local government: a success story, but will it last?

Arto Haveri

The Nordic narrative on local government highlights municipalities’ role in social consumption, a model, which is often considered a success story. The purpose of this…


Are post-Soviet republics ready for the new public management? The case of educational modernization in Kazakhstan

Agipa Monobayeva, Cosmo Howard

Since the collapse of the USSR, former Soviet republics have embarked on public service modernization, in most instances drawing on internationally dominant new public…

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  • Prof Dr Sandra van Thiel