International Journal of Public Sector Management: Volume 26 Issue 1


Table of contents

Public sector reform: an overview of recent literature and research on NPM and alternative paths

Michiel De Vries, Juraj Nemec

– The purpose of this article is to discuss the idea that new public management (NPM) would be passé.


We are all boundary spanners now?

Paul Williams

The aim of this paper is to discuss the roles and competencies of boundary spanners in the context of collaboration. It aims to examine the problematic nature of these…


Developing customer-focused public sector reward schemes: Evidence from the Botswana government's performance-based reward system (PBRS)

Botshabelo Kealesitse, Barry O'Mahony, Beverley Lloyd-Walker, Michael Jay Polonsky

Governmental agencies are interested in improving the quality of their service delivery. One tool that has been used to manage their performance is performance based…


Reliability and validity of the “leadership competencies and engaging leadership scale”

Juliette Alban-Metcalfe, Beverly Alimo-Metcalfe

The aim of this paper is to present evidence of the reliability and validity of the “Local Government 360 (LG360)”, a diagnostic tool for assessing both competent and…


Controlling the control system: performance information in the German childcare administration

Alexander Kroll, Isabella Proeller

– The purpose of this article is to improve understanding of the use of performance information in the public sector.

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Emerald Publishing Limited

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  • Prof Dr Sandra van Thiel