Category:Industry and Public Sector Management
Table Of Contents: Volume 26 Issue 1
– The purpose of this article is to discuss the idea that new public management (NPM) would be passé.
Developing customer-focused public sector reward schemes: Evidence from the Botswana government's performance-based reward system (PBRS)Botshabelo Kealesitse, Barry O'Mahony, Beverley Lloyd-Walker, Michael Jay Polonsky
Governmental agencies are interested in improving the quality of their service delivery. One tool that has been used to manage their performance is performance based…
The aim of this paper is to present evidence of the reliability and validity of the “Local Government 360 (LG360)”, a diagnostic tool for assessing both competent and…
– The purpose of this article is to improve understanding of the use of performance information in the public sector.
Online date, start – end:1988
Copyright Holder:Emerald Publishing Limited
- Prof Dr Sandra van Thiel