International Journal of Public Sector Management: Volume 2 Issue 3


Table of contents

Implementing Total Quality Management with Action Learning

Jim Tattersall

It is suggested that using total quality management (TQM) inconjunction with action learning can bring exceptional benefits to anorganisation, in terms of improved quality…

Institutions, Projects and Farmers – Some Issues Arising from the Land Resettlement Programme in Zimbabwe

John Cusworth

The land resettlement programme in Zimbabwe was undertaken not justas a land redistribution exercise but as a carefully planned and manageddevelopment programme. Despite…

Developing an Internal Consulting Group in a Large Organisation Using an Institution‐Building Approach

Hari Johri, James Molnar

Internal consulting groups (ICGs) can offer the management of largeorganisations, including those in the public sector, with efficient andeffective means of achieving…

The Contested Nature of Performance Auditing in Australia

James Guthrie

In this decade we have witnessed in the Australian public sectortremendous pressures for change in the name of accountability andefficiency. Changes have occurred in…

Information Technology in Public Sector Settings: Towards Effective Systems

Leslie Willcocks

The major problems experienced in implementing IT systems in thepublic sector are reviewed. Detailed UK research, carried out in theDepartment of Social Security and the…

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Emerald Publishing Limited

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  • Prof Dr Sandra van Thiel