International Journal of Public Sector Management: Volume 19 Issue 1

Subject:

Table of contents

A processual view of institutional change of the budget process within an Australian government‐owned electricity corporation

Wendy James

Australian public sector organisations are faced with their greatest challenge in decades, as public sector reforms essentially re‐examine the role of the State in the…

2546

Management consultant (process) performance in local government

Eric Deakins, Stuart Dillon

Broadly conceptualised, a consultant's work can be evaluated by the deliverables produced and by the process used to achieve those deliverables. This paper seeks to report…

2437

Health services management: what are the ethical dimensions?

Colin Palfrey, Paul Thomas, Ceri Phillips

Sets out to examine arguments that attribute a lack of an ethical dimension to the management function.

2143

The customer concept in welfare administration: front‐line views in Jobcentre Plus

Patrice Rosenthal, Riccardo Peccei

Aims to analyse the reactions of front‐line staff to the use of the “customer” label in Jobcentre Plus, the new agency charged with structural and cultural reform of…

1004

Why public sector reform does not transform: A processual explanation of the 1989‐1997 French experience

Glyn Jones

The paper proposes to look at the transformational strategies undertaken in relation to the 1989‐1997 French administrative reform process and to examine their impact on…

1560

Testing performance: A practical perspective on institutional reform

Ronald McGill

The purpose of the paper is to outline a practical perspective for testing performance in the process of institutional reform in developing countries.

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Cover of International Journal of Public Sector Management

ISSN:

0951-3558

Online date, start – end:

1988

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Prof Dr Sandra van Thiel