International Journal of Public Sector Management: Volume 14 Issue 3


Table of contents

Employee surveys ‐ Strategic aid or hand‐grenade for organisational and cultural change?

Jean Hartley

Employee surveys are becoming increasingly widespread among both public and private sector organisations. Yet, while there are many articles and books on the technical…


Image selection and the marketing of downtown areas in London and New York

Roger Bennett, Radka Koudelova

This study explored the processes and influences that helped determine the promotional imagery employed by a number of urban regeneration partnerships in London and New…


Formalizing deployment processes in the US Government

Marla E. Hacker, Tim Kotnour, Larry A. Mallak

The linkage between strategic planning and daily activities within an organization is often obscure. Perhaps as a consequence, many well‐developed strategic plans fail to…


Alternative service delivery and public service transformation in South Africa

Edward W. Russell, Dick G. Bvuma

The new South Africa came into being in 1994. The new government inherited the national public service and those of a variety of former provinces and homelands that had to…


The meaning of “strategy” for area regeneration: a review

Jo Hutchinson

Explores whether effective area regeneration requires a more strategic approach because of the greater dispersal of roles and the need to take operations into the next…

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Emerald Publishing Limited

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  • Prof Dr Sandra van Thiel