Table of contents
The High Cost of Poor Communication
Frances Bryant BradburnCommunication potential abounds: e‐mail zips from office to office; electronic calendars search a building of people, coming up with a common date, and scheduling it for the…
Economic Barriers to Information Access
Murray S. MartinIn these days when there is growing pressure to be accountable for an increasingly strained budget, it is easy to think in terms of charging for services, whether to charge back…
IN THE NEWS
Murray S. MartinA new Gallup poll finds that Americans believe that financial support for public libraries should be double the current level. This belief was shared by all four groups polled…
Pay Equity in Libraries
Maureen Pastine, Shirley McLeanAdapted from a 1992 ALA Pay Equity Committee's program on “Are You Underpaid? The Pay Equity Struggle in Libraries,” this article demonstrates that an employee turnover study can…
A Capital Idea: A Centennial Celebration Endowment Campaign
Tina E. ChrzastowskiFollowing nearly three years of planning and negotiation, an endowment fund‐raising campaign was launched on behalf of the chemistry library at the University of Illinois at…
When Your Parent Dictates Your Accounting Life
Ellory ChristiansonThe way in which libraries perform their accounting functions is dependent on the parent institution's policy and procedures as well as their fiscal operating system. Many times…
Ensuring that Training Pays Off:: Transfer of Training in Libraries
Robert Burgin, Duncan SmithLibraries devote considerable money to providing continuing education and staff development, but initial research suggests that there is little “pay off” to continuing education…
Outsourcing — A Dirty Word or a Lifeline?
Barbara F. WeaverState libraries in Rhode Island and New Jersey have found ways to cut costs by outsourcing delivery services and, in Rhode Island, the operation of the Regional Library for the…
A Viable MIS: DeKalb County Public Library
Philip M. ClarkI've finally seen a demonstration of a Management Information System for a library that works. I've been searching for a working example of an integrated system that includes data…
Auditing Staff Development:: Is Your Program Effective, Efficient, and Economical?
Sherman Hayes, Elliott LevyWe all spend time and money on staff development. It is the “new frontier” of the 1990s. William Edwards Deming of Total Quality Management fame speaks constantly to the need to…
Product Development Life Cycles and Library Services
Howard F. McGinnProctor & Gamble is having difficulties. In July the 156 year old consumer products giant announced that it would be closing 30 of its 147 manufacturing facilities over the next…
Fund Raising, Friend Raising: The San Antonio Public Library Foundation
Susan GoldbergMore and more libraries are creating foundations to help them raise money and visibility within their communities. The San Antonio Public Library in Texas has taken fund raising…
ISSN:
0888-045XOnline date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Susanne Durst