Table of contents
Customer acquisition costs: the costs of growing business in public libraries
Larry Nash WhiteThe purpose of this paper is to examine the associated customer acquisition costs of public libraries. The intention of the paper is to develop awareness of the hidden costs…
Sustainability by engagement
James W. MarcumThe purpose of this paper is to define engagement and propose the utility of the concept in developing sustainable libraries.
Do we get what we pay for?
Kirstin SteeleThe purpose of this paper is to discuss the use of intermediary companies (i.e. jobbers) in library operations
Cost‐benefit analysis: a disparagement of its misuse and misexplanation
Mott LinnThe purpose of this paper is to argue that when managing strategically, a library administrator might want to use cost‐benefit analysis to justify spending and, consequently…
Resource management: materials, equipment, facilities
Gary FitsimmonsThe purpose of this paper is to discuss the management of physical resources (materials, equipment, and facilities) as a performance standard for leadership.
Six new approaches
John MaxymukThe purpose of this paper is to examine some of the leading competitors to Google in searching the world wide web.
Philanthropy can begin at home
Emily SilvermanThe purpose of this paper is to inspire thinking about the nature of philanthropy.
ISSN:
0888-045XOnline date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Susanne Durst