Journal of Services Marketing

Volume 37

• Issue 10 2023 Open Access Issue in Progress
• Issue 8 2023
• Issue 7 2023
• Issue 6 2023 The Effect of the Physical Context on Customer Experience
• Issue 5 2023
• Issue 4 2023
• Issue 3 2023
• Issue 2 2023
• Issue 1 2023 Interdisciplinary Research in Services Marketing

Volume 36

• Issue 9 2022 Open Access Issue
• Issue 8 2022
• Issue 7 2022 Broadening and Reinvigorating the Service Discipline to Reduce Human Suffering and Improve Well-Being
• Issue 6 2022
• Issue 5 2022
• Issue 4 2022 Opportunities in the new service marketplace
• Issue 3 2022
• Issue 2 2022
• Issue 1 2022 Mirror, mirror on the wall! Examining the bright and dark side of face and body beautification/modification services

Volume 35

• Issue 9 2021 Open Access Issue
• Issue 8 2021
• Issue 7 2021 Expanding service research in the MEA (Middle East and Africa) region
• Issue 6 2021 Solving Marketplace problems consumers experiencing vulnerabilities
• Issue 5 2021
• Issue 4 2021
• Issue 3 2021
• Issue 2 2021
• Issue 1 2021 Transition: service research opportunities for an aging society

Volume 34

• Issue 7 2020
• Issue 6 2020
• Issue 5 2020
• Issue 4 2020
• Issue 3 2020 Service Research: A Critical Review and New Perspectives
• Issue 2 2020
• Issue 1 2020 Advancing Qualitative Research Methodology in Service Research

Volume 33

• Issue 7 2019
• Issue 6 2019 Transformative Services Research and Social Marketing
• Issue 5 2019
• Issue 4 2019 Future Service Technologies: Business models, Analytics, and Experience
• Issue 3 2019
• Issue 1 2019
• Issue 2 2019

Volume 32

• Issue 7 2018
• Issue 6 2018
• Issue 5 2018 Challenges and Opportunities for Services Marketers in a Culturally Diverse Global Marketplace
• Issue 4 2018
• Issue 3 2018
• Issue 2 2018
• Issue 1 2018 Customer Engagement in Service Innovation: Theoretical and Empirical Advancements

Volume 31

• Issue 7 2017
• Issue 6 2017
• Issue 4/5 2017 Understanding Vulnerable, Stigmatized, and Marginalized Consumers in Service Settings
• Issue 3 2017
• Issue 2 2017
• Issue 1 2017 Relationship Marketing - Past, Present and Future

Volume 30

• Issue 7 2016
• Issue 6 2016
• Issue 5 2016
• Issue 4 2016
• Issue 3 2016
• Issue 2 2016
• Issue 1 2016

Volume 29

• Issue 6/7 2015 Fresh Thinking in Services Marketing: Contemporary, cutting-edge and creative thoughts
• Issue 5 2015
• Issue 4 2015
• Issue 3 2015
• Issue 2 2015
• Issue 1 2015

Volume 28

• Issue 7 2014
• Issue 6 2014
• Issue 5 2014
• Issue 4 2014
• Issue 3 2014
• Issue 2 2014
• Issue 1 2014

Volume 27

• Issue 7 2013
• Issue 6 2013
• Issue 5 2013
• Issue 4 2013
• Issue 3 2013
• Issue 2 2013
• Issue 1 2013

Volume 26

• Issue 7 2012
• Issue 6 2012
• Issue 5 2012
• Issue 4 2012
• Issue 3 2012
• Issue 2 2012
• Issue 1 2012

Volume 25

• Issue 7 2011 Anatomy of services branding
• Issue 6 2011
• Issue 5 2011
• Issue 4 2011
• Issue 3 2011
• Issue 2 2011
• Issue 1 2011

Volume 24

• Issue 7 2010
• Issue 6 2010 The dark side of customer service
• Issue 5 2010
• Issue 4 2010
• Issue 3 2010
• Issue 2 2010
• Issue 1 2010

Volume 23

• Issue 7 2009
• Issue 6 2009
• Issue 5 2009 Call centre services
• Issue 4 2009
• Issue 3 2009
• Issue 2 2009
• Issue 1 2009

Volume 22

• Issue 7 2008
• Issue 6 2008
• Issue 5 2008
• Issue 4 2008
• Issue 3 2008
• Issue 2 2008
• Issue 1 2008

Volume 21

• Issue 7 2007
• Issue 6 2007 Internationalization of services
• Issue 5 2007 Business to business services multiple markets and multidisciplinary perspectives for the twentyfirst century
• Issue 4 2007
• Issue 3 2007
• Issue 2 2007
• Issue 1 2007

Volume 20

• Issue 7 2006
• Issue 6 2006
• Issue 5 2006
• Issue 4 2006
• Issue 3 2006
• Issue 2 2006
• Issue 1 2006

Volume 19

• Issue 7 2005
• Issue 6 2005
• Issue 5 2005 Service recovery and service continuity
• Issue 4 2005
• Issue 3 2005 Cultural perspectives on services marketing
• Issue 2 2005
• Issue 1 2005

Volume 18

• Issue 7 2004
• Issue 6 2004
• Issue 5 2004
• Issue 4 2004
• Issue 3 2004
• Issue 2 2004
• Issue 1 2004

Volume 17

• Issue 7 2003
• Issue 6 2003
• Issue 5 2003
• Issue 4 2003
• Issue 3 2003
• Issue 2 2003
• Issue 1 2003

Volume 16

• Issue 7 2002
• Issue 6 2002
• Issue 5 2002
• Issue 4 2002
• Issue 3 2002
• Issue 2 2002
• Issue 1 2002

Volume 15

• Issue 7 2001
• Issue 6 2001
• Issue 5 2001
• Issue 4 2001
• Issue 3 2001
• Issue 2 2001
• Issue 1 2001

Volume 14

• Issue 7 2000
• Issue 6 2000
• Issue 5 2000
• Issue 4 2000
• Issue 3 2000
• Issue 2 2000
• Issue 1 2000

Volume 13

• Issue 6 1999
• Issue 4/5 1999
• Issue 3 1999
• Issue 2 1999
• Issue 1 1999

Volume 12

• Issue 6 1998
• Issue 5 1998
• Issue 4 1998
• Issue 3 1998
• Issue 2 1998
• Issue 1 1998

Volume 11

• Issue 6 1997
• Issue 5 1997
• Issue 4 1997
• Issue 3 1997
• Issue 2 1997
• Issue 1 1997

Volume 10

• Issue 6 1996
• Issue 4 1996
• Issue 3 1996
• Issue 5 1996
• Issue 2 1996
• Issue 1 1996

Volume 9

• Issue 5 1995
• Issue 4 1995
• Issue 2 1995
• Issue 3 1995
• Issue 1 1995

Volume 8

• Issue 4 1994
• Issue 3 1994
• Issue 2 1994
• Issue 1 1994

Volume 7

• Issue 4 1993
• Issue 3 1993
• Issue 2 1993
• Issue 1 1993

Volume 6

• Issue 4 1992
• Issue 3 1992
• Issue 2 1992
• Issue 1 1992

Volume 5

• Issue 4 1991
• Issue 3 1991
• Issue 2 1991
• Issue 1 1991

Volume 4

• Issue 4 1990
• Issue 3 1990
• Issue 2 1990
• Issue 1 1990

Volume 3

• Issue 4 1989
• Issue 3 1989
• Issue 2 1989
• Issue 1 1989

Volume 2

• Issue 4 1988
• Issue 3 1988
• Issue 2 1988
• Issue 1 1988

Volume 1

• Issue 2 1987
• Issue 1 1987