Journal of European Industrial Training: Volume 27 Issue 9
Table of contents
The challenges of implementing quality in the Irish hotel industry
Mary Keating, Denis HarringtonThis paper reviews the literature on the implementation of quality programs in the Irish hotel industry. Through a review of the literature in service quality, empowerment, and…
A comparison of training provision in large and small organizations: the case of public houses
John Pratten, Susan CurtisThe research examines the training practices in all public houses in a small town and contrasts differing training provisions. The industry is divided into small independent…
Globalisation and IHRM: partners in comparative perspective?
Stephen J. PerkinsHeuristically oriented, for pedagogic purposes, globalisation and international personnel management and development trajectories are examined from a comparative perspective. The…
Learning and training: developing the competent learner
David RobothamThe article proposes a means for optimising the effectiveness of training through a framework developed from two complementary areas; learning theory and competence. The central…