Retail and Distribution Management: Volume 16 Issue 2

Technology in a JAPANESE department store

Kazuo Ido

Traditionally, Japan is well known as a country which has always been strong in department stores. The main store in the Seibu Department Stores group has had the highest sales in…

MARKS OUT OF TOWN: A retailer and customer survey

Stephen Brown

Marks & Spencer's decision to go out of town is one of the most significant in the retail sector in recent years, but so far little research has been done into its implications…

Tomorrow's shopper

Jessica Alexander

Hope rather than despair — rosy potential rather than gloomy possibility — was the message that came through from the “Shopping 2000” conference organised jointly by retail…

Developments in retail software

David Freestone

What is the future for retail software? David Freestone's view is that suppliers will continue to orientate their software towards specific merchandise areas and types of…

The Smartcard in Norway

Edmond Alyanakian

The use of the Smartcard in Norway started with an experiment in Lillestrøm in September 1984. It was generally recognised as a success and in December 1986 the decision was taken…

Winning the cold war

Iceland Frozen Foods currently has 170 freezer centres and is growing at around 30 new outlets every year. The company uses an IBM System 38. All the stores now have portable data…