Retail and Distribution Management: Volume 11 Issue 1
Table of contents
Spending boom be sustained?
Leonard RossChristmas and New Year sales, according to latest reports, exceeded most retailers' expectations. A long Christmas break and mild weather encouraged people to go out; but…
Retailing out of the recession: The beginning of the breakthrough?
Martin SimmonsIn 1980 Gordon Simmons Research, in association with M & MD, interviewed a cross‐section of top management at 12 major retail organisations to examine their reactions to the…
Superstores and the inner city — Some reflections
Leigh SparksIn the May/June 1982 issue of RDM we published an article by Stuart Eliot of UMIST which discussed the contribution that superstores can make to inner city areas. In this article…
The craft of selling in department stores
ED ClarkHow salespeople actually sell, their attitudes and behaviour, has been largely overlooked by retail management and journals alike, immersed as they have been in pressing issues…
Management without paper: How Harvey Nichols does it
David FreestoneHarvey Nichols, one of London's major department stores, has embarked on a programme that will eliminate paper from their information system, and make data available to all levels…
Shopping surveys for retail research: The Cardiff Shop Diary Survey
Clifford M Guy, Neil Wrigley, Larry O'BrienSeveral commentators have expressed concern over the methods used by the retail sector in the UK in deciding on the location and scale of future developments. Most firms appear…