Journal of Business Strategy: Volume 25 Issue 4


Table of contents

Instant gratification or long‐term value? A lesson in enhancing shareholder wealth

Brian F. McCarthy

CFOs are under increased scrutiny and many companies have consequently become shortsighted, focusing on quarterly results at the expense of the big strategic picture. This…


A new look for the corporate center: reorganizing to maximize value

Peter Kontes

At most large companies today, the activities and structure of the corporate center are based on a traditional functional support model that is no longer appropriate for…


Turning value into money

Robert G. Docters, Michael R. Reopel, Jeanne‐Mey Sun, Stephen M. Tanny

Providing customers with value is often not enough for a company to operate profitably. While ensuring that a product or service offers value to users and customers, there must be…


White knight wanted: what to expect from restructuring consultants

Bruce C. Conklin, Adam M. Michelin

Saving a company from bankruptcy may require the help of crisis consultants who have experience stabilizing organizations. Companies have a better chance of survival if they seek…


You are how you behave: customers can’t be fooled

Terry Bacon

Behavior has been a potent differentiator for such industry‐leading companies as Ritz‐Carlton, Marshall Field’s, Nordstrom, Southwest Airlines, SAS, Xilinx, Volvo Cars, and…


Taking the guesswork out of new product development: how successful high‐tech companies get that way

Ali E. Akgün, Gary S. Lynn, John C. Byrne

The authors report on their findings from an ongoing seven‐year research project on the intersection of entrepreneurship, marketing and technology. The focus of their research is…

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  • Ms Nanci Healy