International Journal of Physical Distribution & Materials Management: Volume 19 Issue 5

The Impact of a Changing Environment on Logistics Practices

Richard Beaurepaire

It is argued that one of the keys to successful management is theharvesting of change. The implications of change on Australianorganisations in the 1990s, a period which the…

International Customer Service Demands a Total Effort

William Dempsey, Richard A. Lancioni

International customer service is critical to the successfulmaintenance of profitable relationships with customers. An overview ofinternational marketing in general is presented…

The European Community and 1992

Ronald Tuninga

The Implications for Transportation In 1985, the EuropeanCommission, under the leadership of Lord Cockfield, published a“White Paper” which has as its purpose the creation of…

Information Technology – Creating Strategic Opportunities for Logistics

Andrew Kerr

Advances in computer and telecommunications technology areproviding logistics managers with a wide range of strategicopportunities. However, there is a widening gap between…

Resource Allocation: Optimisation for Tomorrow’s Demand

John Hargreaves

Optimum allocation of resources is today′s means of designing alogistic network to deal with tomorrow′s demands. Accepting this and inorder to ensure that a logistic network is…

Marketing, Logistics and Inventory

Don Scott

Marketing and logistics management are strongly interrelated, sincemany of the factors that marketing may wish to use to achievecompetitive advantage are logistical areas of…

Contract Distribution: A Case Study

Should the Australian‐based subsidiary of an American‐basedcomputer and instrument multinational continue to employ a third partyto store and distribute its goods, or should it…

Physical Distribution Management in New Zealand

Norman E. Marr

Physical distribution management in New Zealand, is still, in manycompanies, subordinate to other functions in the corporateorganisational hierarchy. In this study of three…