Journal of Management in Medicine: Volume 15 Issue 2

An occupational preference model of turnover behaviour ‐ The case of Israel’s medical sector employees

Rita Mano‐Negrin

Occupational preferences and subsequent turnover behaviour are part of a complex relationship between employees and their occupational and organizational labour markets. Both…

The Norwegian approach to integrated quality development

John Øvretveit

The UK NHS quality proposals require all NHS organisations to develop an “integrated approach” to quality. In other countries, health care organisations are also working to ensure…

How to manage the implementation of shared care ‐ A discussion of the role of power, culture and structure in the development of shared care arrangements

Ingrid Mur‐Veeman, Irmgard Eijkelberg, Cor Spreeuwenberg

The Dutch health care sector has become familiar with innovation of care delivery in order to meet the changing demand of the steadily ageing population, in need of complex care…

Conflict management in a hospital ‐ Designing processing structures and intervention methods

Morten Skjørshammer

This article presents a case study describing the development, structure and operation of a comprehensive system for managing conflicts in a Norwegian city hospital. This was done…

Involving patients in research ‐ Setting up a service users’ advisory group

Penny Rhodes, Andrew Nocon, John Wright, Stephen Harrison

Looks at some of the issues raised by patients’ involvment in the research process. Uses the example of a service users’ advisory group established as part of a diabetes service…

Measuring the success of primary care organizations: is it possible?

Brenda Leese, Kate Baxter, Nick Goodwin, Judith Scott, Ann Mahon

Primary care in the UK has been the subject of numerous changes and reorganizations since 1990. Each innovation in organization, with the exception of fundholding, has been the…