International Journal of Quality & Reliability Management: Volume 39 Issue 4

Spiral welded pipe improvement by implementation of Six Sigma

M.H. Kakaei-Lafdani, Ali Karevan, Kong Fah Tee, Majid Yazdani

Online spiral pipe manufacturing is one of the most common processes for producing water and gas transmission pipes. Weld quality and pipe circumstances are the most important…

System reliability-redundancy allocation by the multiobjective plant propagation algorithm

Mohamed Arezki Mellal, Abdellah Salhi

Increasing the system reliability is one of the most important concerns in an industrial plant to become competitive. However, focusing on the overall system reliability increases…

An empirical investigation of the factors affecting customer lifetime value

Ala' Omar Dandis, Mohammad Badi’ Al Haj Eid, Robin Robin, Nathalie Wierdak

The main objective of this paper is to investigate the factors affecting customer lifetime value (CLV) for Internet service providers in Jordan, namely, technical quality…

A pursuit to reliability – Toward a structural based reliability framework (FSR)

Ahmad Ghaith, Huimin Ma, Ashraf W. Labib

High-reliability performance and high-hazard are intertwined in High-Reliability Organizations (HROs) operations; these organizations are highly safe, highly hazardous and highly…

A comparative analysis of maintenance strategies and data application in asset performance management for both developed and developing countries

James Mutuota Wakiru, Liliane Pintelon, Peter Muchiri, Peter Chemweno

The present study empirically compares maintenance practices under asset performance management (APM), employed by firms in developed and developing countries (Belgium and Kenya…

A renewal process model with failure based PM and imperfect CM for unavailability exploration

Pavel Jahoda, Radim Bris

The paper aims to explore unavailability of dormant systems that are under both preventive and corrective maintenance. Preventive maintenance is considered as a failure based…

Service quality benchmarking of amusement parks using a hybrid approach

Ajith Tom James

The purpose of this paper is to develop a framework for benchmarking the service quality of amusement parks.

On the optimization of maintenance storage cost in industry a fuzzy logic application

Jean Khalil, Ashraf W. Labib

The purpose of this paper is to construct a fuzzy logic model that acts as a decision support system to minimize inventory-related costs in the field of industrial maintenance…

The effects of professionalism and behavior by organizational citizenship (OCB) as mediating variables on the effect of personality on performance (a study on Makassar Police)

Noviana Nurrohmat

This study aims to determine the effect of personality on professionalism.

Antecedents and outcomes of supply chain security practices: the role of organizational security culture and supply chain disruption occurrence

David Asamoah, Dorcas Nuertey, Benjamin Agyei-Owusu, Ishmael Nanaba Acquah

The study examines organizational security culture as the driver of supply chain security (SCS) practices (information management security, facility management security and human…