International Journal of Quality & Reliability Management: Volume 37 Issue 1

Self-efficacy and employee job performance: Mediating effects of perceived workplace support, motivation to transfer and transfer of training

Khahan Na-Nan, Ekkasit Sanamthong

Relationship between self-efficacy (SE) and employee job performance (EJP) is of vital importance for organizations but remains unclear. A more comprehensive understanding…

A Big Data and FMEA-based construction quality risk evaluation model considering project schedule for Shanghai apartment projects

Guofeng Ma, Ming Wu

The purpose of this paper is to mine information on the construction process of previous projects to develop a construction plan that meets both quality requirements and schedule…

Managing quality decisions in supply chain

Asama Alglawe, Onur Kuzgunkaya, Andrea Schiffauerova

The purpose of this paper is to develop an optimization model to better allocate cost of quality (COQ) in the supply chain (SC). In addition, the paper provides a roadmap based on…

A longitudinal exploratory study of ISO 9001 certification abandonment in small- and medium-sized enterprises

Dominik Zimon, Scott Dellana

The purpose of this paper is to explore the expectations for ISO 9001 certification in a group of small- and medium-sized enterprises, then to assess the reasons for their…

Use of quality tools and techniques and their integration into ISO 9001: A wind power supply chain case

Jordi Castello, Rudi De Castro, Frederic Marimon

The purpose of this paper is to focus on the use of quality management tools and techniques and their integration into the ISO 9001:2008 standard in a wind power (WP) sector…

Lean Six Sigma for the healthcare sector: a multiple case study analysis from the Indian context

Shreeranga Bhat, Jiju Antony, E.V. Gijo, Elizabeth A. Cudney

The purpose of this paper is to explore the voice of the customer, key performance indicators, critical to quality characteristics, critical success factors, and commonly used…

Enhanced multi-objective solution approach for multiple quality characteristics optimisation problems considering predictive uncertainties

Abhinav Kumar Sharma, Indrajit Mukherjee

The purpose of this paper is to address three key objectives. The first is the proposal of an enhanced multiobjective optimisation (MOO) solution approach for the mean and…

A closed-form equation for steady-state availability of cold standby repairable k-out-of-n: G systems

Afshin Yaghoubi, Seyed Taghi Akhavan Niaki, Hadi Rostamzadeh

The purpose of this paper is to derive a closed-form expression for the steady-state availability of a cold standby repairable k-out-of-n system. This makes the availability…

An evaluation of agile manufacturing initiatives in the Indian manufacturing industry

Rahul Kumar, Kanwarpreet Singh, Sanjiv Kumar Jain

The purpose of this paper is to examine the contribution of agile manufacturing (AM) initiatives in the Indian manufacturing industry and their influence on the business…