International Journal of Quality & Reliability Management: Volume 31 Issue 3

Influence factors and process stages of knowledge transfer between NPD teams: A model for guiding practical improvements

Alejandro Germán Frank, José Luis Duarte Ribeiro

– This paper aims to present a model that maps the relationship between factors and process stages of the knowledge transfer (KT) between new product development (NPD) teams.

Comparative study of the impact of competency-based training on 5 “S” and TQM: a case study

Vinod Kumar Khanna, Ruby Gupta

The Japanese have had a phenomenal impact on the world's market using 5 “S” and total quality management (TQM) philosophy. Though Indian companies also claim to follow these…

Developing a HospiSE scale for hospital service excellence

Boo Ho Voon, Firdaus Abdullah, Nagarajah Lee, Karen Kueh

This empirical survey research aims to identify the dimensions of service excellence culture for hospitals. Ultimately, a measurement tool was developed for hospital service…

An integrated system based on fuzzy genetic algorithm and neural networks for stock price forecasting: Case study of price index of Tehran Stock Exchange

Noraddin Mousazadeh Abbassi, Mohammad Ali Aghaei, Mahdi Moradzadeh Fard

The aim of this research is to predict the total stock market index of the Tehran Stock Exchange, using the compound method of fuzzy genetics and neural network, in order for the…

Optimization of reliability and maintenance of liquefaction system on FLNG terminals using Markov modelling

Samer Gowid, Roger Dixon, Saud Ghani

The purpose of this paper is to optimize system redundancy and maintenance intervals of a propane pre-cooled mixed refrigerant (C3MR) liquefaction process on floating liquefied…

Bayesian estimation of reliability indexes for cold standby system under general progressive Type II censored data

D.R. Barot, M.N. Patel

This paper aims to deal with the estimation of the empirical Bayesian exact confidence limits of reliability indexes of a cold standby series system with (n+k−1) units under the…