International Journal of Quality & Reliability Management: Volume 29 Issue 8

Influence of total quality management on human resource management practices: An exploratory study

Vathsala Wickramasinghe

The purpose of this paper is to explore changes occurring in the human resource (HR) function and human resource management (HRM) practices due to the implementation of total…

The status of total quality management (TQM) in Ghana: A comparison with selected quality awards winners from Turkey

James Osei Mensah, Gorkem Copuroglu, Fred Appiah Fening

The purpose of this paper is to determine the extent of implementation of quality management in Ghana.

The impact of upstream supply and downstream demand integration on quality management and quality performance

Hongyi Sun, Wenbin Ni

There are many studies on the impact of supply chain integration (SCI) on performance. However, the definitions, the measurements, the sample sizes, and scope of both SCI and the…

ISO 9001 certification pay‐off: myth versus reality

Paulo Sampaio, Pedro Saraiva, Ana Monteiro

Despite all the studies carried out in order to analyze the impact of quality management systems' implementation and certification on companies' financial performance, conclusions…

Six Sigma, organizational learning and innovation: An integration and empirical examination

Michael Sony, Subhash Naik

The purpose of this paper is to investigate the relationship between Six Sigma, organizational learning and innovation performance. Also, whether organizational learning advance…

Availability estimation using simulation for military systems

K. Sadananda Upadhya, N.K. Srinivasan

Availability of military systems is of major concern for military planners at both tactical (battle) level and at strategic level (long‐term national planning). Availability…

Design of EWMA control chart for minimizing the proportion of defective units

Mohammad Shamsuzzaman, Zhang Wu

The exponentially weighted moving average (EWMA) control charts are widely used in industries for monitoring small and moderate process shifts. The purpose of this paper is to…