International Journal of Quality & Reliability Management: Volume 28 Issue 8

Quality management in China: the effects of firm characteristics and cultural profile

Xingxing Zu, Huaming Zhou, Xiaowei Zhu, Dongqing Yao

The purpose of this study is to investigate the underlying characteristics that influence quality management implementation at manufacturing companies operating in China.

Measuring service quality of conventional and Islamic banks: a comparative analysis

Manshor Amat Taap, Siong Choy Chong, Mukesh Kumar, Tat Kee Fong

Based upon an extended SERVQUAL model, this paper attempts to measure and compare the service quality between conventional and Islamic banks in Malaysia.

Implementation of a quality procedure based on Delphi method and the ISO/TS 16949:2009 in the production of stainless steel tubes for automotive exhaust systems

Maurizio Bevilacqua, Filippo Emanuele Ciarapica, Giancarlo Giacchetta, Barbara Marchetti

The purpose of this paper is to present the application of a procedure for the quality control of stainless steel tubes produced for automotive exhaust systems from a leading…

Comparison of GASP for Pareto distribution of the 2nd kind using Poisson and weighted Poisson distributions

Muhammad Aslam, Abdur Razzaque Mughal, Munir Ahmad

The purpose of this paper is to propose the group acceptance sampling plans for when the lifetime of the submitted product follows the Pareto distribution.

Estimating a parameter of Burr type XII distribution using hybrid censored observations

Manoj Kumar Rastogi, Yogesh Mani Tripathi

Burr distribution has been proved to be a useful failure model. It can assume different shapes which allow it to be a good fit for various lifetimes data. Hybrid censoring is an…

Reliability analysis of repairable consecutive‐k‐out‐of‐n: G systems with sensor and repairmen

Ragi Krishnan, S. Somasundaram

The purpose of this paper is to study repairable consecutive‐k‐out‐of‐n: systems with r repairmen and a sensing device.