Table of contents
Continuous learning using dissatisfaction feedback in new product development contexts
Anders Fundin, Mattias ElgThe purpose of this paper is to explore how various dissatisfaction feedback transferrals contribute to the decision‐making process in product development contexts.
Satisfaction and dissatisfaction in online auctions: an empirical analysis
Xiaowen Huang, Byron J. FinchThe purpose of this paper is to empirically test the validity of a two‐factor theory for seller service quality in the online auction context.
Non‐linear nonparametric quality screening in low sampling testing
George J. BesserisScreening simultaneously for effects and their curvature may be useful in industrial environments when an economic restriction on experimentation is imposed…
Contribution of the ISO 9001 internal audit to business performance
Milena Alič, Borut RusjanThe purpose of this paper is to investigate how the internal audit can contribute to an improvement in business performance. The goal is to develop a theoretical model of the…
Validation of reliability capability evaluation model using a quantitative assessment process
Sanjay Tiku, Michael PechtReliability capability is a measure of the practices within an organization that contributes to the reliability of the final product and the effectiveness of these practices in…
Stochastic behavior analysis of the feeding system in a paper mill using NGABLT technique
S.P. Sharma, Dinesh Kumar, KomalThe purpose of this paper is to present a hybridized technique for analyzing the stochastic behavior of an industrial system. The feeding system of a paper mill situated in North…
ISSN:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony