International Journal of Quality & Reliability Management: Volume 23 Issue 5

The evolving path of TQM: towards business excellence and stakeholder value

Cristina Mele, Maria Colurcio

The purpose of this article is to analyze the present level of the adoption of TQM in firms, and to outline an evaluation of its evolving path.

ISO 9001:2000 in small organisations: Lost opportunities, benefits and influencing factors

Bozena Poksinska, Jörgen A.E. Eklund, Jens Jörn Dahlgaard

The aim of the study is to investigate and to understand the practice of implementing and operating the QMS in an organisational context, providing an analysis of the way ISO…

Supplier quality management in the Pearl River Delta

V.H.Y Lo, D. Sculli, A.H.W. Yeung

The primary objective of this paper is to ascertain the impact of supplier quality management (SQM) on the quality performance of manufacturing companies operating in the Pearl…

Quality in the games industry: an analysis of customer perceptions

Barry Ip, Gabriel Jacobs

The purpose of this paper is to explore, via an examination of a large number of games released in the quadrennial 2000 to 2003 for the five dominant video‐games platforms, the…

Costs and benefits of inspection systems and optimal inspection allocation for uniform defect propensity

Johannes Freiesleben

The objective of this paper is to demonstrate basic economic principles underlying the use of inspection systems and to derive a basis for comparing inspection costs with the…

A fuzzy safety control framework for oil platforms

S.A. Oke, O.E. Charles‐Owaba, A.O. Johnson, O.O. Omogoroye

This paper aims at developing a methodology capable of controlling accidents and failures in oil and gas production activities.