International Journal of Quality & Reliability Management: Volume 22 Issue 6

An empirical study of TQM practices in Japanese‐owned manufacturers in China

Masahiro Miyagawa, Kosaku Yoshida

The main purpose of this study is to explore the relationship between TQM practices and the business performance of Japanese‐owned manufacturers in China.

Self‐assessment in a multi‐organisational network

Max Saunders, Robin Mann

The New Zealand Benchmarking Club (NZBC), a multi‐organisational network, aimed to improve the performance of member organisations through best practice benchmarking. The purpose…

Improving the pharmaceutical supply chain: Assessing the reality of e‐quality through e‐commerce application in hospital pharmacy

Liz Breen, Helen Crawford

This paper aims to examine the role of e‐commerce in hospital pharmacy in the procurement of pharmaceuticals and determine how this has improved the internal pharmaceutical supply…

Economic production quantity and process quality: a multivariate approach

Weng M. Chan, Raafat N. Ibrahim, Paul B. Lochert

The purpose of this paper is to study the interaction of economics of production with process quality, when multiple key quality characteristics are present. Specifically, the…

The hybrid structural interaction matrix: A new prioritizing tool for maintenance

S.A. Oke, M.K.O. Ayomoh

The purpose of this paper is to present a new star in the continuous improvement research, the hybrid structural interaction matrix (HSIM). The work compares the results of this…

Optimal reliability allocation under uncertain conditions, with application to hybrid electric vehicle design

Flavio Allella, Elio Chiodo, Davide Lauria

The purpose of this paper is the investigation of the main aspects of optimal reliability allocation with respect to the design of hybrid electric vehicles. In particular, with…